Hello. This is Travers Tech, LLC the provider and owner of Arfi by Travers Tech ("Arfi") here on https://arfi.ai. Our primary company website can be viewed at https://travers.tech. Here's how we protect your data and respect your privacy, a policy which was last updated on June 17, 2024.
If you are an Arfi customer or subscriber, or just visiting our website, this policy applies to you.
If you are a registered Arfi customer or a visitor to our website we act as the"data controller" of personal data. This means we determine how and why your data are processed.
If you are only a visitor to our website, please know that we collect data necessary to further Arfi's services. Sometimes you provide us with data, sometimes data about you is collected automatically.
Here’s when and how we do this:
You request a demo of Bearer
We call you
You use Bearer
You receive emails from us
You chat with us for customer support
You opt-in to marketing messages
You visit our website
We contact you with sales offerings
You request a product directory
You opt-in to marketing emails
You use Arfi as a paying customer
You receive emails from us
You chat with us for customer support
Your name, email address, company, company size, etc.
Your IP address, browser type and version, time zone setting, operating system and version, device type, etc (commonalities of traffic analytics software such as Google Analytics).
Your URL clickstreams (the path you take through our site), pages viewed, page response times, download errors, how long you stay on our pages, what you do on those pages, how often, and other actions.
We don’t collect any "sensitive data" about you (like racial or ethnic origin, political opinions, religious/philosophical beliefs, trade union membership, genetic data, biometric data, health data, data about your sexual life or orientation, etc).
Arfi is a business-to-business service directed to and intended for use only by those who are 18 years of age or over. We do not target Arfi at children, and we do not knowingly collect any personal data from any person under 16 years of age.
Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:
Sales outreach strictly to establish initial contact.
Notifying you of any must-know changes to our service, solving issues via live chat support, phone or email including any bug fixing impacting your continued use of our services.
Sending you emails and messages about new features, products and services, and content.
You have given clear consent for you to process your personal data for a specific purpose.
If you have previously given consent to our processing your data you can freely withdraw such consent at any time. You can do this by emailing us at christopher+arfi@travers.tech
If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights.
Processing your data is necessary for our legitimate interests or the legitimate interests of a third party, provided those interests are not outweighed by your rights and interests. These legitimate interests are:
In each case, these legitimate interests are only valid if they are not outweighed by your rights and interests.
If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.
You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use Arfi but certain services may not work as intended, however we do not anticipate this will be an issue.
We will inform you (before collecting your data) if we intend to use your data for marketing and if third parties are involved. You can opt out from marketing by emailing us at christopher+arfi@travers.tech
You can exercise your rights by sending us an email at christopher+arfi@travers.tech
This includes the right to ask us supplementary information about:
Know, in the spirit of transparency, we have already done our best to answer these questions within this policy. We will provide you with the information within one month of your request, unless doing so would adversely affect the rights and freedoms of other (e.g. another person’s confidentiality or intellectual property rights). We’ll tell you if we can’t meet your request for any reason.
You can object to us using your data for profiling you or making automated decisions about you. We may use your data to determine whether we should let you know information that might be relevant to you (for example, tailoring emails to you based on your behavior). Otherwise, the only circumstances in which we will do this is to provide the Arfi service to you.
We will give you a copy of your data in CSV so that you can provide it to another service. If you ask us and it is technically possible, we will directly transfer the data to the other service for you. We will not do so to the extent that this involves disclosing data about any other individual.
You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of Arfi.
We have physical, electronic, and managerial procedures to safeguard and secure the information we collect.
And please remember:
We will archive and stop actively using any personal identifiable information about you within 12 months from the last time you used Arfi. We will delete your personal data from our archives no later than 6 years from the last time you used Arfi or as agreed with you in a separate contract.
In the event of an acquisition, merger, or sale of Arfi, your personal data may be transferred to the new owners. We will ensure that any such transfer is handled securely and in compliance with existing privacy laws. The new entity will continue to respect and protect your data as we have. You will be notified of any significant changes to the Privacy Policy or your data rights following an acquisition.
Tech businesses like ours often use third parties to help them host their application, communicate with customers, power their emails etc. We partner with third parties who we believe are the best in their field at what they do.
When we do this, sometimes it is necessary for us to share your data with them in order to get these services to work well. Your data is shared only when strictly necessary and according to the safeguards and good practices detailed in this Privacy Policy. Any data transfers we make are encrypted and generally consist of insensitive personal data.
Here are the details of our main third-party service providers, and what data they collect or we share with them, where they store the data and why they need it:
This is a web hosting provider: we use it to store data you generate by using the service securely in the cloud.
EU (Ireland)
Alphabet, Inc.
Privacy PolicyWe use this hosting provider to store data you generate by using the service securely in the cloud, as well as data generated by your target customers.
US
We use this service for customer communications, user interaction and helpdesk assistance.
US
We use this service for customer communications.
US
We use this service for customer communications, user interaction and helpdesk assistance.
US
We use this service for sending, storing and tracking emails.
US
Zapier, Inc.
Privacy PolicyWe use this service to automate tasks like sending emails or transmitting necessary data.
US
This service processes payments for us.
EU & US
Stripe, Inc.
Privacy PolicyThis service processes payments for us.
EEA & US
